Free FedEx Shipping

With Purchase of $200.00 or more. (See Details)
$200.00 to go for free shipping.

Contact Us: 1-800-260-3912


Contact Us

If you have any questions or if we can be of any assistance, please contact us.

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 Customer Service: Click on this option if you would like help placing an order, inquiries on existing orders, questions about Pearl Factory jewelry, or repair inquiries.  If you prefer, you can also contact us directly at or by calling 1-800-260-3912 and then pressing 2 when you reach the auto attendant.


 Buying Office: Click on this option if you are interested in providing merchandise or supplies appropriate for Pearl Factory.


 Advertising Department: Click on this option to contact us regarding advertising opportunities appropriate for Pearl Factory.


 Real Estate: Click on this option to contact us regarding the leasing of commercial real estate that may be appropriate for a Pearl Factory location.


 President: Click on this option if you would like to provide feedback to the President of our Company.  Our President appreciates your comments about Pearl Factory and


Career Opportunities: For information about career opportunities with Pearl Factory, please click here.


Pearl Factory Customer Service Department hours are Monday through Friday 7:30 AM to 4:00 PM (Hawaiian Standard Time). Voice mail and e-mail messages received when our offices are closed will be promptly addressed during regular business hours.