Free FedEx Shipping

With Purchase of $200.00 or more. (See Details)
$200.00 to go for free shipping.

Contact Us: 1-800-260-3912

Customer Service

INTERNATIONAL ORDERS


If you would like us to ship your order to an address outside of the United States or Canada, we will do our best to accommodate you.

We are not able to accept payment by credit cards with billing addresses outside of the United States or Canada for website or telephone orders. We are also not able to accept payment by credit cards (U.S. billing addresses included) for website or telephone orders to be shipped outside of the United States or Canada. We require payment in these instances to be made by bank wire transfer.

Please send an email to CustomerService@Pearl-Factory.com indicating the item(s) that you desire to purchase, the address to which you require them delivered, and your email address and telephone number. We will do our best to find an acceptable way to get your purchases to you.

Canada Orders

Shipping to Canadian Ship-to addresses is $50. Orders to Canada are shipped via Federal Express and will take 2 - 5 working days for delivery. Any duties and taxes that may occur are the responsibility of the purchaser. Na Hoku cannot estimate the amount of duties/taxes that may apply to your purchase.

To avoid delivery delay, please be sure that someone will be available at your Ship-to address to sign for your Federal Express delivery.

Payment of shipping fees, duties, and other taxes will be the responsibility of the purchaser. Na Hoku cannot estimate the amount of duties/taxes that may apply to your purchase.