Please be advised that Na Hoku Inc.'s Corporate Office will be closed in observance of Memorial Day on Monday, May 27, 2019.
Voice and email messages received when our offices are closed will be promptly addressed during regular business hours.

You can reach Customer Service directly by calling 1-800-260-3912 or by sending an Email to CustomerService@Pearl-Factory.com.

Please contact us if you would like help placing an order, have an inquiry regarding an existing order, or if you have questions about Pearl Factory jewelry or a jewelry repair.

Pearl Factory Customer Service hours are Monday through Friday, 7:30 AM–4:00 PM (Hawaiian Standard Time). Voice and email messages received when our offices are closed will be promptly addressed during regular business hours.

Our website also offers answers to several FAQs.

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