How to Order a Pearl Factory Jewelry Setting

To order a Pearl Factory Setting and have your pearl mounted, with no additional charge for labor, simply follow these instructions:

  1. Find the perfect Setting for your pearl on the Pearl Factory website
  2. In the shopping bag, enter the following in the Customer Comments field: I am sending you my pearl to be mounted in this setting
  3. Complete your order for the desired Pearl Factory Setting
  4. You will receive an Email with your Order Confirmation number
  5. Please include your Name, Address, Telephone Number, Email Address, and Order Confirmation number and send us your pearl, securely packaged, to:
Attention: Customer Service
3049 Ualena Street, 12th Floor
Honolulu, HI 96819

Once received, we will set your pearl in your desired Pearl Factory Setting, to be completed in approximately 2–3 working days.

If you wish to order a Pearl Factory Setting, but have no pearl of your own, you can choose a pearl from our Gift Oysters and Pearls selection.